Política de reembolso

Refund policy

We always strive for 100% customer satisfaction! If you are unsatisfied with your SETH217 product, please contact our Customer Care team at Hello@seth217.com so we can refund, exchange, or replace your product as soon as possible. Please include photos and a detailed description of your concern(s) in the email.

Conditions. We do not refund used or damaged products. Please return your items back to SETH217 HQ in the original packaging and ensure that the shipment is carefully packed because we cannot process refunds on items that arrive broken. All returns must be received within approximately 7 days of the day you receive your order. Proof of purchase is required on all refunds, exchanges, or replacements (e.g., your SETH217 order number, order confirmation email, store receipt, etc.).

Shipping and Handling. We do not refund return shipping or handling fees because we are a small, growing business. You are responsible for all shipping and handling costs for returned items. Once submitted, refunds are credited to a SETH217 Gift card within approximately 1-3 business days.

Note: WE DO NOT ACCEPT RETURNS OR OFFER REFUNDS ON DISCOUNTED/SALE ITEMS, GIFT CARDS, OR THIRD PARTY PRODUCTS.